Cookie Policy

This Cookie Policy explains how Fox-Express uses cookies and similar technologies when you visit our website and applications (the “Site”). It explains what these technologies are, why we use them, and how you can control them.

This policy complements our Privacy Policy, which explains more broadly how we handle personal data. Company details and addresses for each country are listed on our Contact page.

If you have any questions about this policy, write to us at support@fox-express.com.

A cookie is a small text file that a website stores on your computer, tablet or phone. It lets the Site remember information about your visit — for example that you are signed in, what is in your cart, and which language you chose.

We also use similar technologies that work the same way in practice, such as pixels and tracking scripts loaded by other companies. Where this policy says “cookies”, it covers those too.

Some cookies are set by us (“first-party”). Others are set by companies whose services we use (“third-party”); these are listed below. Some cookies are deleted when you close your browser (“session cookies”); others stay for a set period (“persistent cookies”).

When you first visit the Site we ask whether you accept analytics and marketing cookies. Nothing in those two categories is loaded or sent anywhere until you accept. If you decline, those scripts are never loaded at all.

Strictly necessary cookies do not require your consent, because the Site cannot work without them.

You can change or withdraw your choice at any time using the Cookie settings link in the footer of any page. Withdrawing your consent is as easy as giving it.

We keep a record of your choice — which categories you accepted, when, and which version of this policy you were shown — so that we can demonstrate that consent was given. We store your choice for 6 months, after which we ask you again.

Always active. These are required for the Site to work and cannot be switched off.

• Keeping you signed in and keeping your session secure — set by us.
• Remembering your cart and any order in progress — set by us.
• Remembering your chosen language and country — set by us.
• Remembering your cookie choice, so that we do not ask again — set by us.
• Customer support chat — set by Intercom.

Only after you accept. These help us understand which pages are visited and how the Site is used, so that we can improve it.

• Google Analytics — set by Google.
• Yandex.Metrica, including session recording (Webvisor), which captures how you move through and interact with pages — set by Yandex.

Only after you accept. These let us measure whether our advertising works and show you relevant ads on other websites.

• Meta Pixel — set by Meta.
• Google Ads conversion tracking — set by Google.

Personal data collected through a third-party cookie is handled under that company’s own privacy policy, not ours.

You can also block or delete cookies in your browser settings. Please note that blocking strictly necessary cookies will stop parts of the Site from working — you may not be able to sign in or complete an order.

• Chrome
• Firefox
• Safari
• Microsoft Edge

We may update this policy from time to time. If a change affects what we ask your consent for, we will ask you again.