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022 999 321
Customer Support will work on Monday from 10:00
Contact Us

Our office in Chisinau:
17/4 Moscova bd., fl. 3, of. 4
Our warehouse in Chisinau:
27 Mihai Viteazul str.

phone022 999 321
Mon-Fri 10:00 - 19:00
Sat 10:00 - 15:00

Privacy policy

This policy was drawn up for those, who are interested in the “Personal Information”(PII) use in Internet. PII are used in Europe and in the USA within the law on the integrity and security of information, that states, that the information can be used independently or with another information for identification purposes, for the contact or search of the individual, or for the person identification in the context of events.

Please, read thoroughly our privacy policy to get the clear idea about our collecting, using, saving or processing your personal information in accordance with our website.

What personal data do we collect from the individuals, who visit our website, blog or application?
When ordering or registering on our website, you will be proposed to enter your name, e-mail, telephone number or other details that will help us to contact you.
When do we collect the information?
We collect the information, when you register on our website, place the order, subscribe to newsletters or enter the information on our website.
How do we use your information?
We can use the information we get, when you register the account, purchase products, subscribe to newsletters, answer the questions, look through the webpage or use other possibilities of the website as follows:
  • To personalize the website for the user and to propose the relevant content type, and to propose the products that can interest you.
  • To improve our website, through which we can provide the most qualitative services.
  • To organize contests, to promote the website, also, to examine the client’s interests and other website functions.
  • To process your order faster.
How do we protect the visitor’s information?
Our website is regularly scanned to identify the gaps in security. We fix them to secure your usage of our website.

Your personal information is stored in the secure network and is available only for a limited amount of individuals, who have the special rights to access such systems. They maintain the confidentiality of the information. Besides that, all the credit information is provided by you in the encrypted form with the help of Secure Socket Layer technology (SSL).

We take many security measures, when you place the order, login, provide the access to your information. All the operations are  transmitted through the provider, the gateway; they aren’t stored, only processed on our servers.
Do we use “Cookies”?
Yes. Cookies are small website files, that are transmitted by the provider to the hard drive of your computer by the web-browser (if you accept it), that allows the provider’s systems or the website to recognize your browser and to remember certain information.

For example, we use Cookies to store and process the products in “Cart” section. Also, they are used to understand your preferences, based on the previous or the current order, that allows us to provide the improved services. We use Cookies to create the data about the website attendance and its interactions to provide the best products in future.

We use Cookies in order to:

  • To remember and process the products in the “Cart”.
  • To propose the relevant advertisement.

You can choose the option and your computer will alert you every time the provider sends you Cookies, or you can disable all the Cookies. You can do that in your browser preferences. All the browsers vary a little bit, use the menu Help in your browser, if needed.

If you disable Cookies, some functions will be disabled too. This won’t affect the work with the website, but some of our services won’t be available. However, you will still be able placing the orders.
The third party of the Agreement
We don’t sell or transmit your personal information to the unauthorized persons, if we don’t preliminary notify you about it. It doesn’t refer to our partners’ website hostings or other parties, who help us to maintain our website, to run our business or to offer you the services, as soon as these parties agree to keep this information confidential. We can transmit your information only in the cases, stipulated by the law. However, the information about the visitor, that isn’t considered personal, can be provided to the third parties for advertising or other purposes.
The links of the third parties
Sometimes, we can propose the products or the services of the third parties on our website. The websites of the third parties have separate, not depending on us privacy policies. That’s why we aren’t responsible for their content. However, we tend to protect the integrity of our website and welcome any feedback about these websites.
Google
Google principles are used to provide positive work for users. We use Google AdSense advertising at our website.

Google, as the third party, uses Cookies to show the offers at our website. Using Google indexes DART helps to show the ads to our visitors, using the information about their attendance of our website and many other websites. The users can disable DART Cookies, by accessing Google privacy preferences.

As the external providers, like Google, we use the third-party Cookies (such as Cookies Google Analytics or Cookies DoubleClick) and the other identifiers to collect the information about user interactions with our website.
Disable the advertising
The users can configure the settings about Google advertising methods with the help of the settings page on Google ads. Besides that, you can disable the advertising.
Do we allow the third party to use the behavioral tracking on our website?
It's important to note, that we allow the third party to use the behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency enforce the COPPA Rule, which spells out what the website operators and online services must do in order to protect the children privacy and safety online. We don’t receive any information from the children under 13. Our website, products and services are aimed at people, that are, at least, 13 years old and more.
Contact us
If you have any questions about this privacy policy, you can contact us.